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What should I do if I have received a damaged or broken item?

We are sorry that you received a damaged or broken item! In that case, we ask you to contact our customer service by text or e-mail. Send a text to +31(0)628522363 or an e-mail to hello@essentialistics.com. Please include your order number and a photo of the damaged or broken item. Our customer service strives to process your message within 24 hours and will work with you to find the best solution.

Choose one of the following gift wrappings.

Velvet bag

€0.00*

What should I do if I have received a damaged or broken item?

We are sorry that you received a damaged or broken item! In that case, we ask you to contact our customer service by text or e-mail. Send a text to +31(0)628522363 or an e-mail to hello@essentialistics.com. Please include your order number and a photo of the damaged or broken item. Our customer service strives to process your message within 24 hours and will work with you to find the best solution.