What are the return conditions at Essentialistics?

January 1, 2000 Returns

Returns are only possible within the stated return period of 14 days.
Both the costs and the risk of shipping are for your account in the case of a return.
We only accept returns if they are returned in their original condition including labels and packaging. Damaged and/or used items will be refused.
Non-identifiable returns are stored at our office for a maximum of 1 month. The customer can report via customer service. After this period, no further correspondence about the package will be possible.
Without a track and trace code, no investigation will be started into missing returns. So keep in mind that proof of shipment with a track and trace code is a requirement to qualify for a refund.
If you have paid shipping costs and return all items from your order, then you will also receive the shipping costs back.